Term of Service

  This website is operated by ZIGJOY. Throughout the site, the terms “we”, “us” and “our” refer to ZIGJOY . ZIGJOY offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read them carefully as they provide the legally binding terms by which you agree to use the Website, including purchasing goods.

Terms of Sale
  To purchase any products from our Website, you must be at least eighteen (18) years of age and provide us with a valid credit card number and associated payment information. See our Payment section below for more information.By submitting payment information, you hereby authorize us and/or our third party credit card processor to charge your card for the relevant purchase. You agree to pay the price applicable (including any applicable taxes and delivery charges) as displayed on the Website at the time you submit the order. Please note that we do not provide price protection or refunds in the event of a later price drop or promotional offering.By purchasing from our Website, you accept our Terms of Use, including our Return Policy and Privacy Policy.Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not these Terms to determine your rights and liabilities as a cardholder. You agree not to use any credit card or other form of payment unless you have all necessary legal authorization to do so, and indemnify ZIGJOY against any claims, losses or expenses incurred for your unauthorized use of any card.
  All prices on the www.zigjoy.com website are listed in United States Dollars (USD). The prices indicated exclude tax, freight and handling.Prices are subject to change without notice. ZIGJOY will at all times use our best efforts to ensure that the prices on this Website are accurate at any point in time. The prices displayed on this Website are only current at that particular point in time & we reserve the right to change our prices at any time without prior notice. When price changes occur, they will be automatically updated on our Website.
In addition to the purchase price, all delivery charges, sales tax, GST, extra packaging charges and Government taxes, if any, shall be payable by the customer.

Refunds, Exchanges
  In the case of products purchased more than 14 days ago we will consider a refund only when a product is faulty or is returned unused, in its original packaging, with proof of purchase & in salable condition. Worn, soiled, and damaged product without the original packaging will be returned to the purchaser. Once returned goods have been received & assessed by ZIGJOY a refund may be issued. Postage and handling charges of returned products are non-refundable unless a product is deemed faulty. To submit a product fault claim please contact us here.


Faulty Products
  ZIGJOY takes great pride in supplying quality products. If your product/s is/are found to be faulty as a result of a manufacturing defect, please contact us within 14 days of the date of sale either by clicking here or sending an email to info@zigjoy.com. We will then work with you to rectify the situation. ZIGJOY reserves the right to assess the condition of the returned goods prior to offering a repair or replacement. This may result in the product needing to be sent to our Head Office in china for assessment. A repair or replacement may be refused if the fault is considered to be normal wear and tear rather than of a manufacturing origin. If the fault is deemed to be of a manufacturing origin, the product will be repaired or replaced and returned to you as soon as possible. Postage and handling charges associated with the product beings sent back to the purchaser will be covered by ZIGJOY.
Freight & Shipping Policies & Costs
Please refer to our 'Delivery' page .
Incorrect Goods Supplied
  If ZIGJOY supplies you with an incorrect product, we will remedy the situation by replacing it with the correct item, once the incorrect product has been returned to ZIGJOY unused, in its original packaging and in salable condition. ZIGJOY will be responsible for the freight charges involved.

Use of Goods
  It is essential that all products purchased from ZIGJOY are only used in the manner for which they are intended to be used. Please carefully read the directions on the packaging in which the goods are supplied. Products purchased from ZIGJOY may not be modified in any way whatsoever from the condition they were supplied in. Your warranty will be deemed void immediately if this occurs.

   We accept payment via American Express, Visa, and MasterCard. All credit/debit card payments are secured via a Third Party - Paypal. No credit card information is stored by/on our Website.

  ZIGJOY values the strong relationships we have with our customers. The data we collect is handled sensitively, and securely – in line with our Privacy Policy.

Ownership and intellectual property
  The Website and all content (photos, illustrations, videos, product descriptions and information) on the Website are owned or controlled by ZIGJOY. All right, title, and interest in and to the content available via the Website, in the products displayed on the Website, and Website itself (including the selection, compilation, arrangement and layout of the content) are the property of ZIGJOY and protected by copyright, trade mark, patent, design and/or other intellectual property rights and laws to the fullest extent possible. Click here for more information. Subject to your strict compliance with these Terms of Use, you are permitted to use the Website and its content for your personal use. No copying, communicating or other distribution of the content (or any part thereof – including any product descriptions or photos) is permitted without our express permission in writing. Nothing in these Terms of Use gives you any ownership of, or any other intellectual property interest in, any content. Permission to use or access the Website may be immediately suspended or terminated without advance notice or liability to you, in the event you are in breach of these Terms.In using the Website, you must respect the intellectual property and other rights of ZIGJOY. Your unauthorized use, reproduction, communication or other distribution of any content (including our brand photography and videos) may breach intellectual property, privacy or other laws, and any such use may result in your personal liability, including potential criminal liability.You agree that in using the Website you will not:monitor, gather, copy, or distribute any content (except as may be a result of standard search engine activity or use of a standard browser) on the Website or by using any robot, rover, “bot”, spider, scraper, crawler, spyware, extraction tool, or any automatic or manual process;use any content in a manner that suggests an association with any of our products, services, or brands;you will not make any modifications to any content on the Website;you will not copy, modify, reproduce, archive, communicate or otherwise distribute, create derivative works from, publish, or otherwise use or exploit our content (in whole or in part) in any way for any purpose except as specifically permitted by these Terms or with our prior written consent; andyou will not insert any code or product to manipulate our Website in any way that adversely affects any user experience or breaches any privacy laws.We may immediately suspend or terminate the availability of the Website and its content (and any part thereof) in our sole discretion, without advance notice or liability.These Terms include only narrow, limited grants of rights to use and access the Website and its contents. No other right or license may be construed, and all rights in the Website and contents are reserved by ZIGJOY and other third parties. Any unauthorized use of the Website, and any content (or part thereof) for any purpose is prohibited.

User-generated content
  Our Website and affiliated social media accounts may allow users to post content (user-generated content or UGC) for use in connection with ZIGJOY products or ZIGJOY generally, e.g. a review, photo or comment, and to share your UGC with other users. We may use a third-party service provider (e.g. TrustSpot) to publish and manage UGC.By submitting UGC to our Website or affiliated social media pages, you:automatically grant us an irrevocable, perpetual, transferable, royalty-free worldwide license (by ourselves or with others) to:use, copy, communicate or otherwise distribute, publicly perform, publicly display, print, publish, republish, excerpt (in whole or in part), reformat, translate, modify, revise, incorporate into other works your UGC, or any works derived from your UGC;in any form of media or expression; andto sub-license or permit others to do so or to do on our behalf.
Except as otherwise provided above, to the fullest extent permitted by applicable law, in no event will our total liability to you, for all possible damages, losses, and causes of action in connection with your access to and use of the Website and your rights under these terms, exceed an amount equal to the amount you have paid in connection with the transaction(s) that underlie the claim(s).